Effective date: March, 2021
Blissful Careers, a comcraft Solutions e.U. brand (“us”, “we”, or “our”) operates the blissfulcareers.com website and the Blissful Careers learning platform (hereinafter referred to as the “Service”).
comCraft Solutions values your privacy. To help maintain your privacy and the security of your personal information, we communicate this and all of our privacy policies to our contractors and employees and we internally enforce privacy safeguards. We adhere to GDPR compliance with respect to customers in the EU and were fully compliant as of the inception of the GDPR implementation date. This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service.
Service means the blissfulcareers.com website and the Blissful Careers learning platform operated by comcraft Solutions e.U.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
INFORMATION COLLECTION AND USE
comCraft Solutions e.U. may collect information in via various means from users who access and use our Sites or services. We collect personal and non-personal information- You may provide your personal information to us to receive a product, access to a course, a service, subscription to a newsletter or by communicating with us via our forms.
We may ask for your information to provide a better service to you; or we may require your information in order to be able complete a transaction (e.g. a purchase for one of your goods of services) or provide access to a paid service. We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
comCraft Solutions e.U. respects and value privacy of the GDPR regulations. In accordance with legal or regulatory requirements we obtain your clear, informed consent before collecting your personal data. We will also ask for consent via the convenient user interfaces provided by our platform provider Kartra.com for any of our paid services, courses, free downloads, newsletter and other services we offer, where we need your data to provide the service to you.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Log Files & Location Data
As part of standard protocols, our site and our platform provider, Genesis Digital’s servers automatically gather certain information and store it in log files. This information may include date/time stamp of access, Internet Protocol (IP) address(es), device type, operating system, browser and version, language, log-in details, Internet Service Provider (ISP), referring page, exit page, and other data.
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customise our Service.
You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking & Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Our platform provider, Karta.com also uses specific technologies in connection with certain communications such as emails that may be used to track certain actions by recipients. In example, communications may include one or more clickable elements such as text or graphics that include URLs that link to content on one of our site or affiliate sites. These URLs, may pass through a web server that tracks the click before arriving at the linked content. The tracked data can help us determine the effectiveness of our communications and campaigns to users, or to better understand the interest in certain topics. If you wish to not have your responses to our communications tracked in this manner, please do not click the links in the email messages. These communications may also include pixel tags that can tell us whether for example an email has been opened. We can use this information to throttle the number of messages sent to users, or to delete individuals, who do not read or interact with our emails from one or more of our mailing lists.
Cookies and other technologies can be controlled on the devices you use to access the internet. If you want to disable cookies please review your privacy or security settings. Please note that certain features of our site or the site of our platform provider or related products, or services may not be available if you have cookies disabled on your device. The platform provider will typically try to warn you that a page or feature you are trying to reach will not function without cookies enabled. If you have your cookies on your device or browser disabled and are having difficulties you may wish to enable them to see if the problem is resolved.
Please note that some cookies are imperative to the operation of the platform, for example those related to the transactional checkout process. Other cookies, for example tracking cookies, while improving the user experience and features are not strictly required to use our services.
USE OF DATA
Blissful Careers uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)
Blissful Careers may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it is not overridden by your rights
- For payment processing purposes
- To comply with the law
RETENTION OF DATA
Blissful Careers will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside USA and choose to provide information to us, please note that we transfer the data, including Personal Data, to USA and process it there.
DISCLOSURE OF DATA
comcraft Solutions e.U. may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Susanne Ritsch
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
SECURITY OF DATA
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
OUR POLICY ON “DO NOT TRACK” SIGNALS UNDER THE CALIFORNIA ONLINE PROTECTION ACT (CALOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. comcraft Solutions e.U. aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Sanne Rich relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
comCraft Solutions e.U. may collect certain information from you if you interact with us via social media platforms such as Facebook, Twitter, LinkedIn, Tumbler, TikTok Pinterest, Instagram, and other such services. For example, you may be given the option to register for a course, take advantage of special offers or receive newsletters via your social media account. The information we receive or collect from social media platforms, and our ability to collect it, may depend on the social media platforms, own policies, and its requirements and technology. We may collect the information you provide from these social media interactions and may use it for various purposes to improve our services or your experience, or to contact you. Of course, you have the opportunity to opt-out at any time provided we do not require a means of contacting you to fulfill your request.
LINKS TO OTHER SITES
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
If we discover or have a reasonable belief that we have received any information from a child under the age of 18 in violation of this policy, we will delete that information. If you believe comCraft Solutions e.U. has any information from a child under age 18, please contact us at the following address:
- Mail: comCraft Solutions e.u. Guntramsdorferstr, 103, 2340 Austria
- Email: firstname.lastname@example.org
- Mail: comCraft Solutions e.U, Guntramsdorferstr. 103, 2340 Moedling, Austria
- Email: email@example.com